2018 Fast Lube Operator Survey Results
The Fast Lube Operator Survey is one of the most in-depth studies of the fast oil change industry available. Much-requested by both newcomers to the fast lube industry and seasoned operators — who use it to evaluate the success of their own operations — the survey contains both current and historical data for many operational metrics. Survey data was gathered from questionnaires, via phone interviews, online and mailed directly to operators. The responses for the 2018 Fast Lube Operator Survey account for 1,700 facilities and include shops operating in all 50 states. NOLN has noticed the industry does not share data like in years past. The majority of this year’s survey participants were made up of owners operating one to three stores. Also, NOLN did not get participation from franchises on a corporate level like in years past.