We consider your personal information, such as your name, e-mail and postal addresses, phone number, and purchase history to be private and confidential. All information you provide is stored in a secure computer, accessible only by Rowleys personnel, and is used only by Rowleys to better serve our customers.
Unless we have your permission, we won’t share your personal records with other companies. All e-mail is optional. If you don’t want it, we won’t send it to you.
Rowleys may also retain e-mail messages you send to us. These may be shared within Rowleys as a means to continually improve customer service.
Rowleys tracks information about where you visit within our web site. For example, statistics are compiled that show the daily number of visitors, the number of hits each page receives, and where those hits come from. These statistics are used to customize our web site to better meet your needs.
Information use & disclosure
From time to time, Rowleys may use the information users give us to inform customers about new products, programs, and services. These offers may be based on the information you have provided us through the site.
The lists we develop to send you product and service offers are managed under strict conditions designed to safeguard the security and privacy of customers’ personal information. Rowleys will use reasonable effort to address all requests to remove names from any postal mail or e-mail lists. The lists we develop to send you product and service offers are managed under strict conditions designed to safeguard the security and privacy of customers’ personal information.
Because Rowleys considers the individual information you provide us to be confidential, our policy is that we will never disclose personal information gathered on-line to third parties unless release is required by law or is pertinent to judicial or government investigations or proceedings. Rowleys will not sell, rent, or transmit your personal information to other organizations without your prior written approval.
All information received when placing an order with us online will be used strictly for the use of that order. If a customer is within our truck territory we will connect you with an Account Representative to build an account for future orders. Orders placed by noon will be picked up by Fed Ex on working business days. Subject to in stock products and ship complete order details. We are not responsibile for delays in 3rd party shipping carriers or damage to product. If large orders are unable to ship via Ground we reserve the right to ship in the best carrier method possible without notification.