Warranty Information for Defective Products

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Filter Warranty Information

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Rowleys Wholesale filter offerings are warranted to be free from manufacturer’s defects in material, workmanship or design in accordance with the terms and conditions described below.Automotive filters are manufactured to high quality standards and guaranteed to meet fit, form and function in accordance with Society of Automotive Engineers (SAE) and International Organization for Standardization (ISO) test procedures.

This limited warranty is effective for the number of miles and driving severity published in the owner’s vehicle manual as the recommended service interval for filter replacements (“Warranty Period”). Manufacturers will replace, free of charge, any Filter which, under normal conditions of use, is proven to be defective in material or workmanship and is within the Warranty Period. If they further determine, in its sole discretion, that the alleged defective Filter caused engine damage during the Warranty Period, they will also repair or replace any damaged engine parts.

New car warranties remain in effect when filters are used in accordance to the engine manufacturer’s change intervals.

THIS LIMITED WARRANTY DOES NOT COVER misapplication, misinstallation and damages or failure caused by rust or corrosion. THIS LIMITED WARRANTY IS VOID under the following circumstances:

  • Use of motor oil other than the viscosity and type as recommended in the ownerʼs vehicle manual;
  • Damage or failure caused by misuse, negligence, modification, accidents or abuse;
  • Damage or failure caused by unauthorized service or use of unauthorized parts; and
  • Filters which are submitted in a condition that prohibits testing to validate any alleged defect or malfunction.

Claims for engine repairs provided under this warranty must be submitted within 30 days after discovery of damage. All specifications and guidelines are reverted back to the manufacturers discretion, and Rowleys Wholesale is not held responsible.
 This warranty DOES NOT COVER any product that has been subjected to misuse, neglect, negligence or accident, or that has been improperly maintained, operated or installed. The warranty DOES NOT APPLY to any damage to the product that is the result of rust or corrosion.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY EXCLUDED. VENDORS SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM OR CAUSED BY THE USE, OPERATION, FAILURE OR DEFECT OF ANY ROWLEYS WHOLESALE MANUFACTURER BRANDS’ FILTER.

Tire Warranty Information

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Manufacturer’s workmanship and materials warranty

The manufacturer’s warranty covers defects in workmanship or materials and, in some cases, premature wear. If the manufacturer built a defective tire, you will receive credit towards a replacement tire. The amount of this credit varies from tire to tire, but is usually calculated based on how much tread has been worn off the tire.

Tread-life warranty

In cases where a tire is covered by a manufacturer’s tread-life warranty, Rowleys will process claims for these warranties on behalf of the dealer who sold the tire to a consumer. Any credit expected from the manufacturer will be passed to the dealer.

Important warranty information

In accordance with federal law these warranties have been designed as a “Limited Warranty”. Nothing in these warranties are intended to be a representation by us that tire failures cannot occur. THESE WARRANTIES, IF APPLICABLE, ARE EXPRESSLY IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO OTHER WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION AS STATED HEREIN. TO THE EXTENT ALLOWED BY LAW THESE WARRANTIES DO NOT COVER, AND ROWLEYS WILL NOT BE LIBEL FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME, ROAD SERVICE CHARGES, INCONVENIENCE, LOSS OF USE OF VEHICLE, LOSS OF REVENUES, AND LOSS OR DAMAGE TO PERSONAL PROPERTY. No claims will be considered without proof of purchase. These warranties give you specific legal rights and you may have other rights which vary from state to state.

Wiper Blade Warranty Information

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Wiper products represented by Rowleys Wholesale are warranted to be free from defects in materials or workmanship.

Damage from misuse, abuse or gradual wear from normal use are excluded from this warranty.

This warranty is limited to the products represented and distributed by Rowleys Wholesale, to our customers’ or resellers’ original consumer of the wiper, and is not transferable. Rowleys Wholesale will at its option, replace any wiper supplied by Rowleys Wholesale or its accounts when proved defective in material or workmanship, or both, during the warranty period. This is the exclusive remedy, and will be issued via credit to the Rowleys Account that purchased the blade.

This warranty does not include labor or cover the cost of any additional components and labor required. This warranty is null and void if the installed wiper has been misused, misapplied, or is not a correct application in accordance with the wiper manufacturer’s application catalog.

Install and maintain products according to the vehicle manufacturer’s recommended procedures. Failure to follow these instructions could result in injury or property damage. Rowleys Wholesale disclaims all liability due to failure to follow these instructions.

The wiper has a 120 day warranty, from the date of consumer purchase [proof of purchase required].  Rowleys Wholesale reserves the right to issue audits and request the “reseller to consumer invoices” as proof of purchase.